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§8 Withdrawal from the sales contract

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1. The customer who is a consumer in connection with art. 27 of the Act of May 30, 2014 on rights
the consumer has the right to withdraw from a distance contract without giving it
causes.

2. The right to withdraw from the contract is due within 14 calendar days from the date of taking up

The goods are in the possession of the Customer or a third party designated by him other than the carrier.

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3. The customer may withdraw from the contract by submitting a declaration on the form attached as Appendix 1
to these Regulations, by sending them electronically or to the Seller's postal address.

4. To meet the deadline specified in sec. 2, it is enough to send a declaration of withdrawal from
the contract before its expiry.

5. The Seller shall immediately confirm to the Customer the receipt of the declaration of withdrawal from the contract.

6. The Seller immediately, within no more than 14 calendar days from the date of receipt
a declaration of withdrawal from the contract, will return to the Customer all payments received from him,
including delivery costs. The seller refunds the payment using the same
the method of payment used by the Customer, unless the Customer has expressly agreed to a different method of return
a payment that does not entail any costs for him.

7. If the Seller has not offered to collect the Goods from the Customer himself, he may refrain from
reimbursement of received payments until the Goods are received back or delivered by
Customer's proof of his return, depending on which event occurs first.

8. If the Customer has chosen a method of delivery other than the cheapest standard method offered by
The seller, the seller is not obliged to return to the buyer incurred by him
additional costs.

9. The Customer is obliged to return the item to the Seller or hand it over to a person authorized by
The Seller immediately, but not later than within 14 calendar days from the date
in which he withdrew from the contract, unless the Seller offered to collect the Goods himself. Down
meeting the deadline, it is enough to return the Goods before its expiry.

10. The Customer bears only the direct costs of returning the Goods.

11. The goods should be delivered to the following address: PHU "EURO-TRADE" Zwardoń 120, 34-373 Zwardoń.

12. In the event of withdrawal from the contract, the consumer is responsible for reducing the value of the item
resulting from using it in a way that goes beyond what is necessary to be stated
the nature, characteristics and functioning of things.

13. The right to withdraw from the contract is not entitled to the Customer in relation to the contracts specified in art.
38 of the Act of May 30, 2014 on consumer rights, incl. in relation to the contract in which
the subject of the service is a non-prefabricated item, manufactured according to the specification
consumer or serving to satisfy his individual needs.

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§9 Provisions regarding sale to entrepreneurs

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1. Pursuant to Art. 558 of the Act of 23 April 1964 Civil Code in the event of sale
The Seller shall not be liable for the goods for the benefit of the Customer who is not a consumer
under the warranty.

2. The Seller reserves the right to refuse to execute the order, and thus to withdraw
from the sales contract for reasons beyond the control of the Seller or if it is impossible
fulfill the order due to the lack of Goods in stock. Refusal to execute the order
may take place at any time, but not later than until the Goods are released to the Customer (or
the carrier carrying out the delivery of the Goods to the Customer).

3. If the Goods are delivered by the seller's own transport or through the company
consignment, the Customer undertakes to unload the Goods. In case of
inability to deliver the Goods for reasons attributable to the Customer (including failure to unload),
he is obliged to cover the costs of returning the Goods to the Seller and the costs of re-delivery
delivery to the customer.

4. The Seller reserves the right to make the execution of the order dependent on the payment by the Customer
advances in the amount of 50% of the value of the Goods. The advance payment is credited
the total price for the purchased Goods.

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§10 Withdrawal from the contract for the provision of electronic services and complaint proceedings

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1. The customer who is a consumer has the right to withdraw from the contract for the provision of services
electronically within 14 calendar days from the date of the contract.

2. Withdrawal from the contract may be made by submitting a declaration to the Seller by the way
by e-mail to import.eurotrade@gmail.com or in writing by post to the following address
the seat of the Seller. Withdrawal from the contract may be made on the form attached as Appendix no
1 to this agreement.

3. In the case of contracts for the provision of electronic services of a continuous and indefinite nature
(e.g. in the case of an agreement specified in §3 section 1 letter bc), the Customer has the right to
termination of the contract. The customer may terminate the contract with effect
immediately and without giving any reason by sending a notice of termination to the following address
e-mail import.eurotrade@gmail.com.

4. The Seller reserves the right to terminate the contract for the provision of services by road
electronic of a continuous and indefinite nature with a 14-day deadline
termination in the event of a breach by the Customer of the provisions of these Regulations.

5. In the event of non-performance or improper performance by the Seller of the services provided for
using the Online Store, the Customer is entitled to submit a complaint by electronic means on
address import.eurotrade@gmail.com.

6. A properly submitted complaint should contain the Customer's designation (name and surname or name
company, home address or registered office address and e-mail address), subject
complaints with an indication of the period of time to which the complaint relates and the circumstances
justifying the submission of the complaint.

7. The complaint is considered by the Seller within 14 calendar days from the date of receipt of the complaint.

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