Shop rules
The "EURO TRADE" online store available at https://dlawarsztatu.com (hereinafter referred to as
"Online Store") is run by Szymon Sporek who performs business activity
under the name of PHU "EURO-TRADE" Szymon Sporek at the address Soblówka 214, 34-371 Ujsoły, NIP:
5532463016, REGON: 241702505; e-mail address: import.eurotrade@gmail.com, telephone: +48 883 976 059.
This document (which is also the regulations under the Act of 18 July 2002.
on the provision of electronic services), hereinafter referred to as the "Regulations", defines the types and scope of the service
electronic services via the Online Store, the rules of concluding sales contracts for
via the Online Store, the rules for the performance of these contracts, the rights and obligations of the Customer and
Sellers as well as the procedure for withdrawing from the contract and complaint procedure.
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§1 Definitions
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1. Online Store - an online store available at https://dlawarsztatu.com.
2. Seller - Szymon Sporek, who conducts business activity under the name of PHU "EURO-
TRADE "Szymon Sporek at the address Soblówka 214, 34-371 Ujsoły, NIP: 5532463016, REGON:
241702505.
3. Client - a natural person, legal person or an organizational unit without personality
legal, the law of which grants legal capacity concluding a contract with the Seller,
4. Consumer - a natural person who performs an unrelated legal transaction with the Seller
directly with her business or professional activity.
5. Service - electronic services provided by the Seller via the Online Store.
6. Sales contract - a distance contract concluded between the Customer and the Seller for
via the Online Store, the subject of which is the purchase of the Goods.
7. Goods - a product, a movable item that the Customer purchases via the Online Store.
8. Customer account - a collection of resources in the Seller's IT system in which they are collected
there is information about the customer, including address information and order history.
9. Order form - a form available in the Online Store that allows you to make
purchase.
10. Registration form - a form available in the Online Store that allows you to create
Customer accounts.
11. Newsletter - a service that allows you to subscribe to and receive free of charge via electronic means
information about the Seller's Goods and promotions.
12. Business day - one day from Monday to Friday, excluding public holidays
work.
§2 General provisions
1. The Seller undertakes to provide services to the Customer within the scope and on terms
specified in the Regulations.
2. The Customer undertakes to use the Online Store in accordance with applicable regulations
laws and principles of social coexistence.
3. The Customer using the Seller's Services is obliged to comply with these Regulations.
4. The Seller complies with the rules for the protection of personal data of customers provided for in the Act of 29
August 1997 on the protection of personal data (Journal of Laws of 2015, item 2135).
5. The Customer agrees to the collection, storage and processing of data by the Seller
personal data in order to perform the ordered service. Detailed conditions for collecting and processing
and the protection of personal data by the Seller is set out in the Store's "Privacy Policy"
internet.
6. If the goods are covered by the manufacturer's warranty, the warranty does not exclude or limit
the possibility for the Buyer to use the rights resulting from the warranty for defects
goods.
7. The goods available in the Online Store are new, free from physical and legal defects.
8. The goods have been legally introduced to the Polish market. Information on the Goods
on the Online Store website constitute an invitation to conclude a contract
within the meaning of Art. 71 of the Act of 23 April 1964 Civil Code.
9. All prices listed on the Online Store website are given in Polish zlotys (PLN), are
gross prices including VAT, customs duties and other components.
10. The Seller reserves the right to make changes to the prices of the Goods available in the Store
website, introducing new Goods as well as carrying out and canceling actions
promotional campaigns or making changes to ongoing promotions.
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§3 Services and general conditions for the provision of services
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1. The Seller, via the Online Store, provides electronic services consisting of:
a) enabling the completion of the order form in order to conclude sales contracts,
b) enabling registration and keeping a Customer Account,
c) sending Customers information about promotions and Goods in the form of a "Newsletter".
2. The services specified in sec. 1 are provided free of charge.
3. The contract for the provision of electronic services in the form of enabling the completion of the form
the order is concluded with the customer for a specified period at the time he joins
filling in the form and is terminated upon withdrawal from completing the form or
upon sending the completed form to the Seller.
4. Agreement for the provision of electronic services in the form of enabling registration and management
The customer's account is concluded with the customer for an indefinite period when made by him
registration in the Online Store.
5. The contract for the provision of the "Newsletter" service by electronic means is concluded for an indefinite period
upon the Customer's subscription to the "Newsletter" service using the functionality available on the website
Online store.
6. The creation of a customer account ("registration") takes place using the functionality available on the website
Online Store - Registration Form. During registration, the Customer provides, among others mail address
electronic and sets an individual password, which, together with the e-mail address, allows
access to the Customer Account.
7. Having a Customer Account is not required to place an order for Goods available in the Store
internet.
8. Technical requirements necessary to use the services provided by the Seller:
a) a device with access to the Internet,
b) a web browser that supports cookies,
c) access to electronic mail.
9. The customer pays fees related to access to the Internet and data transmission in accordance with the tariff
your internet service delivery.
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§4 Sales contract
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1. The Seller allows you to place orders for Goods available in the Online Store:
a) using the Order Form available in the Online Store for 24 hours 7
days a week
b) by phone on working days from 8 am to 4 pm.
2. In order to place an order in accordance with sec. 1 lit. a) The Customer selects the available Goods
in the Online Store, specifying the amount that it intends to purchase and, if possible
indicating the features of the ordered product. After selecting the Good (adding the Good to
"Basket" through the functionality available in the Online Store), the Customer fills in the Form
order, indicating in it the data necessary for the performance of the order by the Seller.
3. After receiving the order, the Seller sends the Customer electronically to the one provided in the process
placing an order e-mail address a statement of acceptance of the order constituting
at the same time its confirmation. Upon receipt of the message by the Customer, it takes place
conclusion of a sales contract.
4. The message confirming the order contains the agreed terms of the sales contract,
in particular, the quantity and type of the ordered Goods, the total price to be paid with the costs
delivery and the amount of discounts granted (if applicable). To the message in question
in the previous sentence, a pro forma invoice will be attached, based on which the customer makes
payment for the ordered Goods.
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§5 Order fulfillment time and delivery
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1. The Seller carries out orders in the order in which they were received (subject to §6 section 3-4
of these Regulations).
2. The order fulfillment time consists of preparation, completion, packing and issuing
Of the goods by the Seller. The average order fulfillment time is 3 business days. Dealer
is obliged to deliver the Goods to the Customer within no more than 30 days from the moment
conclusion of a sales contract.
3. The time of delivery of the Goods to the Customer should be added to the time of order fulfillment
by the Seller's own transport or via a carrier in accordance with the chosen one by
Customer by the method of delivery.
4. If it is not possible to execute the order in the indicated in sec. 2 time limit, the Seller
contacts the client to determine the further course of action.
5. Orders are issued for delivery to the carrier only on working days. Delivery costs
are indicated to the Customer when placing the order and are available on the Store's website
internet.
6. The Seller provides the possibility for the Customer to collect the Goods in person after prior notice
confirmation of the possibility of collection by the Seller at the address of PHU "EURO-TRADE" Zwardoń
120, 34-373 Zwardoń from 8 am to 4 pm.
7. After receiving the parcel, the customer should carefully check the condition of the packaging and its contents.
In the event of any damage or other irregularities, he should be present
the courier, draw up a damage report and notify the Seller.
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§6 Payment methods
1. The Seller enables the following payment methods:
a) prepayment on the basis of a pro forma invoice, referred to in the form of a traditional transfer to
Seller's bank account kept by (...) with the number: (...),
b) cash on delivery upon receipt of the Goods from the carrier,
c) cash payment upon personal pickup of the Goods at the Seller's premises.
d) PayPal online payment
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2. A customer using the payment method specified in paragraph 1 lit. and is obliged to pay
within 10 working days from the conclusion of the contract. In the absence of payment in the specified
within the time limit, the sales contract is terminated.
3. The Seller proceeds with the execution of the order as soon as the payment is credited to the invoice
banking.
4. If the payment is made on delivery or in person, the Seller shall proceed
to complete the order after its confirmation.
5. The Seller documents the sale of the Goods with a VAT invoice. The proof of purchase is provided to the customer
according to his choice: in a separate letter or electronically to the e-mail address indicated
by the customer when placing the order.
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§7 Warranty for defects in the Goods
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1. Pursuant to Art. 556 of the Act of 23 April 1964 Civil Code, the Seller is responsible
towards the Customer, if the sold Goods have a physical or legal defect. The seller is released
from liability under the warranty, if the customer knew about the defect at the time of concluding the contract.
2. Delivery of the Goods as part of the exercise of the rights resulting from the warranty for defects takes place on
Seller's cost.
3. The Seller is liable under the warranty if the defect is found before the expiry of two years
from the date of delivery of the Goods to the Customer. In the case of used Goods, the Seller is liable for
warranty for defects found within one year from the date of delivery of the Goods to the Customer who is
consumer.
4. The notification of defects in the Goods should be sent by e-mail to the following address
import.eurotrade@gmail.com or in writing to the address of the Seller's registered office. The application can be sent
on the form attached as Appendix 2 to these Regulations.
5. If the sold item has a defect, the Customer may submit a declaration of price reduction or withdrawal
to the contract, unless the Seller immediately and without undue inconvenience to the Customer replaces
defective item free from defects or the defect will be removed. This limitation does not apply if the thing
has already been replaced or repaired by the Seller, or the Seller has not complied with
the obligation to replace the item with a non-defective one or to remove the defect.
6. The customer may, instead of the removal of the defect proposed by the Seller, demand that the item be replaced
free from defects or, instead of replacing the item, demand that the defect be removed, unless it is brought
compliance with the contract in the manner chosen by the client is impossible or would be required
excessive costs compared to the method proposed by the Seller.
7. The customer may not withdraw from the contract if the defect is irrelevant
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8. If it is necessary for the assessment of physical defects, the Goods should be delivered to the following address: PHU "EURO-
TRADE "Zwardoń 120, 34-373 Zwardoń.
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9. The Seller responds to the Customer's notification within 14 calendar days from the date of its
receipt. Failure to process the application within the set time limit is tantamount to his
taking into account.
10. The Seller covers the costs of collection, delivery, removal of defects or replacement of the Product with a new one.
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§8 Withdrawal from the sales contract
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1. The customer who is a consumer in connection with art. 27 of the Act of May 30, 2014 on rights
the consumer has the right to withdraw from a distance contract without giving it
causes.
2. The right to withdraw from the contract is due within 14 calendar days from the date of taking up
The goods are in the possession of the Customer or a third party designated by him other than the carrier.
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3. The customer may withdraw from the contract by submitting a declaration on the form attached as Appendix 1
to these Regulations, by sending them electronically or to the Seller's postal address.
4. To meet the deadline specified in sec. 2, it is enough to send a declaration of withdrawal from
the contract before its expiry.
5. The Seller shall immediately confirm to the Customer the receipt of the declaration of withdrawal from the contract.
6. The Seller immediately, within no more than 14 calendar days from the date of receipt
a declaration of withdrawal from the contract, will return to the Customer all payments received from him,
including delivery costs. The seller refunds the payment using the same
the method of payment used by the Customer, unless the Customer has expressly agreed to a different method of return
a payment that does not entail any costs for him.
7. If the Seller has not offered to collect the Goods from the Customer himself, he may refrain from
reimbursement of received payments until the Goods are received back or delivered by
Customer's proof of his return, depending on which event occurs first.
8. If the Customer has chosen a method of delivery other than the cheapest standard method offered by
The seller, the seller is not obliged to return to the buyer incurred by him
additional costs.
9. The Customer is obliged to return the item to the Seller or hand it over to a person authorized by
The Seller immediately, but not later than within 14 calendar days from the date
in which he withdrew from the contract, unless the Seller offered to collect the Goods himself. Down
meeting the deadline, it is enough to return the Goods before its expiry.
10. The Customer bears only the direct costs of returning the Goods.
11. The goods should be delivered to the following address: PHU "EURO-TRADE" Zwardoń 120, 34-373 Zwardoń.
12. In the event of withdrawal from the contract, the consumer is responsible for reducing the value of the item
resulting from using it in a way that goes beyond what is necessary to be stated
the nature, characteristics and functioning of things.
13. The right to withdraw from the contract is not entitled to the Customer in relation to the contracts specified in art.
38 of the Act of May 30, 2014 on consumer rights, incl. in relation to the contract in which
the subject of the service is a non-prefabricated item, manufactured according to the specification
consumer or serving to satisfy his individual needs.
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§9 Provisions regarding sale to entrepreneurs
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1. Pursuant to Art. 558 of the Act of 23 April 1964 Civil Code in the event of sale
The Seller shall not be liable for the goods for the benefit of the Customer who is not a consumer
under the warranty.
2. The Seller reserves the right to refuse to execute the order, and thus to withdraw
from the sales contract for reasons beyond the control of the Seller or if it is impossible
fulfill the order due to the lack of Goods in stock. Refusal to execute the order
may take place at any time, but not later than until the Goods are released to the Customer (or
the carrier carrying out the delivery of the Goods to the Customer).
3. If the Goods are delivered by the seller's own transport or through the company
consignment, the Customer undertakes to unload the Goods. In case of
inability to deliver the Goods for reasons attributable to the Customer (including failure to unload),
he is obliged to cover the costs of returning the Goods to the Seller and the costs of re-delivery
delivery to the customer.
4. The Seller reserves the right to make the execution of the order dependent on the payment by the Customer
advances in the amount of 50% of the value of the Goods. The advance payment is credited
the total price for the purchased Goods.
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§10 Withdrawal from the contract for the provision of electronic services and complaint proceedings
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1. The customer who is a consumer has the right to withdraw from the contract for the provision of services
electronically within 14 calendar days from the date of the contract.
2. Withdrawal from the contract may be made by submitting a declaration to the Seller by the way
by e-mail to import.eurotrade@gmail.com or in writing by post to the following address
the seat of the Seller. Withdrawal from the contract may be made on the form attached as Appendix no
1 to this agreement.
3. In the case of contracts for the provision of electronic services of a continuous and indefinite nature
(e.g. in the case of an agreement specified in §3 section 1 letter bc), the Customer has the right to
termination of the contract. The customer may terminate the contract with effect
immediately and without giving any reason by sending a notice of termination to the following address
e-mail import.eurotrade@gmail.com.
4. The Seller reserves the right to terminate the contract for the provision of services by road
electronic of a continuous and indefinite nature with a 14-day deadline
termination in the event of a breach by the Customer of the provisions of these Regulations.
5. In the event of non-performance or improper performance by the Seller of the services provided for
using the Online Store, the Customer is entitled to submit a complaint by electronic means on
address import.eurotrade@gmail.com.
6. A properly submitted complaint should contain the Customer's designation (name and surname or name
company, home address or registered office address and e-mail address), subject
complaints with an indication of the period of time to which the complaint relates and the circumstances
justifying the submission of the complaint.
7. The complaint is considered by the Seller within 14 calendar days from the date of receipt of the complaint.
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§11 Responsibility
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1. The Seller is not responsible for entering incorrect data by the Customer
(in particular by providing incorrect data in the forms available on the website) or action
The Customer in a way that hinders or prevents the provision and implementation of services by the Seller.
2. The Seller is not responsible for the consequences of using the Online Store by
The Customer in a manner inconsistent with the provisions of the Regulations, applicable law and
the rules of social coexistence or customs in this regard.
3. The Seller reserves the right to suspend or terminate individual performance
functionality of the Online Store due to the need for maintenance, inspection or expansion
technical base or software. Suspension or termination of individual benefits
functionality of the Online Store may not infringe the rights of the Customer.
4. The Seller reserves the right to limit the right or deprive the Customer of the right
using the Online Store, including placing orders in the following cases:
a) providing the Customer with untrue data, misleading the Seller,
b) breach by the Customer of the personal rights of the Seller or third parties (including others
Customers),
c) use the Online Store in a way that disrupts its functioning,
d) taking actions inconsistent with the provisions of the Regulations, applicable regulations
the law and the applicable rules of social coexistence or customs.
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§12 Copyright
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All content posted on the Online Store website (including graphics, texts, page layout
and logos) benefit from copyright protection and are the sole property of the Seller.
The use of this content without the written consent of the Seller results in civil liability and
criminal.
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§13 Final provisions
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1. The Seller reserves the right to amend these Regulations. About changing the Regulations
The seller will notify on the website of the online store at least 14 calendar days before
the entry into force of changes in the Regulations. The change of the provisions of the Regulations does not apply to
Customers who placed an order during the previous version of the Regulations.
2. In other matters not regulated by the provisions of these Regulations, they shall apply
relevant provisions of Polish law.
3. The customer who is a consumer has the right to use out-of-court dispute resolution methods
and pursuing claims through mediation or arbitration. Regardless, the customer can
ask for help from the municipal (poviat) consumer ombudsman. All necessary
information can be obtained on the website of the Office of Competition and Consumer Protection at
at www.uokik.gov.pl. The customer who is a consumer may also use electronic
how to resolve disputes with the Seller via the ODR platform available at
at http://ec.europa.eu/consumers/odr/.
4. Disputes arising from the provision of services under these Regulations will be resolved
for resolution by a common court according to the Client's choice in accordance with the relevant regulations
Polish law.
5. Annexes to the Regulations constitute its integral part.
6. The Regulations come into force on March 25, 2021.
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